WHAT OUR CUSTOMERS SAY
At The Kitchen Depot – our business vision is to provide the highest quality fitted kitchen to our customers at an unbeatable price. We take great pride not just in the quality of the product that we provide, but also in our approach to customer service. All of our best ads, posters and TV campaigns add up to nothing if we ever let a customer down – and our aim is to NEVER let a customer down. To all of us at The Kitchen Depot – the quality of our customers’ experience means everything to us. We could never be happy unless our customers are absolutely delighted with what we have done for them – from beginning to end.
We also know that one delighted customer will lead to another. And another.
From the stack of unprompted “Thank You” mail that we receive, our customers appear to love dealing with The Kitchen Depot. But we know that you would expect us to say that, wouldn’t you?
Well, don’t simply take our word for it – why not read some of the unsolicited comments from just a handful of evidently delighted Kitchen Depot customers.
Mr & Mrs Allan of Clydebank, Glasgow
“We saw an advert in The Sunday Mail for The Kitchen Depot and thought we’d pay them a visit. We had been to other kitchen retailers but none compared to the huge choice of kitchens in the Hillington showroom and the staff were brilliant with us. The price was lower than other quotes we’d received and they could arrange fitting much quicker than the other retailers. The 2 fitters who came had a great attitude and had our kitchen fitted in no time – and they tidied up after themselves! We would recommend The Kitchen Depot to anyone”.
Mrs T Bramall, Wrockwardine Wood, Telford
"Organising a replacement kitchen may be all part of a day's work to you and your colleagues at The Kitchen Depot but for most customers it represents a major upheaval and it can be a very stressful time. Fortunately, following several recommendations, we put ourselves in your hands. I admit to having some concerns regarding the logistics of the task but all went remarkably smoothly and I am now the proud owner of a truly wonderful kitchen. The fitter was friendly yet respectful, worked continually and made every effort clean up as he worked. We are very pleased with the end result. I was also pleased to hear from Pete McCay, the manager, who put in a courtesy call to us just to check that all was going well and to plan. Everything was organised quickly and at a very favourable price, and we are absolutely delighted with our new kitchen. I will most certainly recommend The Kitchen Depot to any friends who may be considering a new kitchen. Thank you all so much”.
Mrs Ina McLellan of Linwood, Renfrewshire
“My friend recommended I go to The Kitchen Depot and I couldn’t have been happier. The price was right for me and the kitchen I chose was something I had always wanted. John, the fitter, came and fitted the kitchen on his own and he did a fantastic job. My friend and I are both delighted with our new kitchens”.
KA & PJ Humphrys – Minsterley, Shropshire
"Thank you for the excellent service provided by The Kitchen Depot. We received first-rate advice and guidance from the team in your Shrewsbury branch. The staff were friendly, polite and extremely helpful. Delivery was when we were told it would be and everything arrived on the same day. Our fitter did an excellent job in fitting our kitchen and his workmanship was of the highest standard - he is the tidiest worker that we have ever had in our home - we are very grateful to him too. We would have no hesitation in recommending The Kitchen Depot to anyone in the future. It really is rare in this day and age to find a company that actually delivers what it promises - once again, many thanks to everyone at The Kitchen Depot”.
Brian MacFarlane and Andy Pender of The Gorbals, Glasgow
“We’d been to two other kitchen retailers and ended up in The Kitchen Depot by chance. We were in Hillington, saw the showroom and went in for a nosey around. The Kitchen Depot staff were by far the friendliest we had dealt with on our kitchen search and we spotted the perfect kitchen straight away. The fitters did a really professional job and we are over the moon with our new kitchen”.
Chris and Lynda Wall, Aqueduct, Telford
"We had been considering updating our kitchen for around 6 months and visited a number of showrooms during this period including The Kitchen Depot where I must say we were presented with lots of exciting ideas and suggestions. Nevertheless, my wife and I still had a few reservations about committing to installing a new kitchen as like most people, we had heard stories of where things hadn't exactly gone to plan, to put it mildly. However, following successive visits to The Kitchen Depot in Telford, we were reassured by your design team that everything would be "OK" and we had no need for concern. How right you were! Your installers arrived bang on time as promised, - nothing was too much trouble to them and their workmanship was second to none. They were a pleasure to have in our home. We are absolutely delighted with our new kitchen and we'd just like to say a big "THANK YOU" to The Kitchen Depot team and to the best two kitchen installers in the world - thanks again to everyone!".
Mrs Maureen Jegot of Erskine, Renfrewshire
“I’d been to a few kitchen retailers but bought my kitchen from The Kitchen Depot because of the friendliness of the staff and the excellent range of products within the showroom. Everyone was so nice and helpful and nothing was a problem. They gave me suggestions on how to plan my kitchen which I found really helpful. The fitters were fantastic and arrived precisely when they said they would and everything went exactly to plan. I’m absolutely delighted with my new kitchen from The Kitchen Depot”.
B.G & V.Ewart – Newport, Shropshire
"Having a new kitchen fitted can be one of two things - either a dream come true or a nightmare; well, I'm delighted to say, that by buying from The Kitchen Depot - we got the dream! From the moment we walked into the showroom to sitting down with the designer who walked us through the endless design options with tireless care and patience, to all the other Kitchen Depot Staff who helped us set up the complete package - it was just a wonderful experience. Our fitters were excellent too, and most considerate throughout the installation process and our designer even popped round just to make sure that we were happy and that everything was going to plan. What we wanted was a stunningly attractive but very practical kitchen that would not only add value to our home but would help us to indulge our love for entertaining. That's a lot to ask from any company - but we got the lot from The Kitchen Depot - I am already recommending your business to all of my friends because I just know that they won't be disappointed”.
