Alana Deep Heather and Light Grey shaker kitchen design by The Kitchen Depot in open plan room with island

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Our Affiliation with the Furniture & Home Improvement Ombudsman

18 April 2024

At The Kitchen Depot, our mission is centred around providing exceptional service to our valued customers across the UK, through our network of locally owned, family run showrooms. As part of our unwavering commitment to excellence, we are proud to announce our affiliation with the Furniture and Home Improvement Ombudsman.

What is the Furniture & Home Improvement Ombudsman?

The Furniture & Home Improvement Ombudsman, is an independent, not-for-profit, government-approved organisation set up to help resolve disputes and raise standards.Their highly-trained staff provide impartial Alternative Dispute Resolution (ADR) services to consumers and businesses, helping both sides reach a fair and reasonable outcome.

Hartford handleless Heritage Green shaker door by the The Kitchen Depot showcased in a kitchen with an island

What does this mean for The Kitchen Depot?

This affiliation underscores our dedication to offering a fair and impartial platform, ensuring our customers have complete peace of mind and confidence in the quality of our kitchens and the service we provide. Integrity, honesty, and transparency are the cornerstones of our business, and by collaborating with the Ombudsman, we further reinforce our commitment to upholding these principles and raising industry standards.

 Furniture and Home Improvement Ombudsman logo - white background

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